Frequently Asked Questions

Everything you need to know about your PearlClam experience.

How long does shipping take?

Standard domestic shipping typically takes 3-5 business days, while international orders may take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please visit our returns portal to start a request.

Are your materials sustainably sourced?

Yes, PearlClam is committed to ethical fashion. We use organic cotton, recycled polyester, and ensure our manufacturing partners follow fair labor practices.

How do I find my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I change or cancel my order after it's placed?

Orders move quickly to our warehouse for processing. You can modify or cancel your order within 1 hour of placement by contacting our support team.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.